01The challenge
A leading North American forestry, pulp and paper manufacturer partnered with B3 Systems to modernise operational intelligence across complex mill operations. The organisation was facing alarm fatigue, high operator burden, inconsistent response workflows, limited cross-system visibility and reactive process optimisation across pulp, recovery, paper machine and utility areas.
02What B3 did
B3 implemented an AI-powered Operational Intelligence and Agentic AI framework that unified historian data, SAP extracts, alarm histories, operator interactions, workflow patterns and process metrics into a centralised analytics environment.
03The outcome
The initiative helped the manufacturer reduce recurring alarm activity, uncover automation opportunities, improve operational response consistency and establish a scalable foundation for future industrial AI deployment across process manufacturing environments.
04What you’ll learn
- 01Alarm IntelligenceLearn how recurring alarms, standing alarms and nuisance alarm conditions were analysed to reduce operator burden and improve response prioritisation across mill operations.
- 02Operator Workflow OptimisationSee how B3 reconstructed and analysed operator workflows to identify process variability, bottlenecks, standardisation opportunities and automation candidates.
- 03Agentic AI for Process ManufacturingDiscover how AI-assisted recommendations helped evaluate rate surge scenarios, throughput recovery opportunities and future automation readiness across industrial operations.
- 04Business ImpactUnderstand how the manufacturer identified 15,721 alarm events reduced, 1,237 operator hours saved, 342 automation opportunities and more than $2.35M in estimated annual operational opportunity.
